Francis Roy

Senior ITSM Consultant – specializing in work organization
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Expertise
System / DB Administrator, Analyst / Advisor, Architect, Project management / PCO, Programmer / Developer
Availability date
Now
Keywords
ITIL, COBIT, ISO 20000, stratégie
Regions
Quebec

I offer services in organizational transformation, strategic guidance and advice, aligning IT / business and governance, work organization and process improvement always linked with information technologies. I specialize in ITIL, COBIT and ISO / IEC 20000. My interventions are results-oriented and collaborative work with individuals. For me, the rule is simple, the process works only if employees adhere to it. * ITSM : IT Service Management

Specializations

System / DB Administrator (15 years of experience)

Analyst / Advisor (15 years of experience)

Specialization: Change Management Consultant, Methodology Consultant, Strategic Consultant

Architect (15 years of experience)

Project management / PCO (10 years of experience)

Programmer / Developer (15 years of experience)

To contact the consultant :

F R

Francis Roy

Ti4a Conseil

http://www.ti4a.com/

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