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I have 22 years of experience as an I.T. consultant. My core competencies revolve around analysis and documentation of software and business processes.
- Analysis, documentation and modeling of business processes
- Analysis and specification of requirements (use cases, user stories)
- Online helps, user guides, procedures
- Modeling of the solution (state diagrams, flow diagrams, data models)
- Software documentation
- Training material
- Implementation of documentation management processes
MadCap Flare; BPMN; certification IIBA
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