• Bell Canada - SOC Infrastructure (2020 - to date): Project Management - Transformation Devops

• PSP Investments (2018 - 2020): Project management of PSP access & identity projects - Security

• Commission de la Construction du Québec - CCQ (2017 - 2018): Project management of the nextork and security transformation projects at the CCQ.

• IBM Canada (2017): Project management of the improvement of Bombardier Commercial Aircraft (BCA) WEB Portal.

• TELUS Security Solutions (2013 – 2016 ): Project management of transition and transformation of the security infrastructure of the customer's network (with budget of $1.0 million – Firewalls, Intrusion prevention systems by signature (IPS), correlation (SIEM) and VPN concentrators).

• Bell Mobility (2010 – 2012 ): Management of network integrity and security projects (with budget over $3.0 million – Firewalls, Intrusion prevention systems by signature (IPS), behavioural (DDOS) and correlation, Anti-spam, DNS, NTP )

• Bélairdirect (2007 – 2009): Management of technological projects for the call centre: CHAT Application (from the request for proposal until the deployment) and CRM (development of an application to manage work tickets originating from the web and the agents) applications.

• Bell Canada (2005 – 2007): Management of high visibility corporate telephony and network projects (with budget over $2.0 million) for major corporate clients. (SAQ, Maison des Futailles., Caisse Desjardins des Trois-Rivières, Commission Scolaire des Hauts-Cantons, Commission Scolaire de la Région-de-Sherbrooke, Aliments Ultima Inc.).

• Microcell Solutions (2000 – 2004): Management of the operational improvement initiatives with the call centre operational groups in order to focus efforts and maximise the customer experience. Management of the “One Box” Program that focused on a new customer acquisition approach to the Fido® Service and the integration of a new sales team and strategy within the call centre.

• United Parcel Service (1989 – 2000): Management of the Industrial Engineering (I.E.) teams (seven supervisors in the Montreal, Calgary and Vancouver offices) in order to support all air and ground operations (analysis, planning and reengineering of distribution operations) for the Maritimes, Quebec and Western Canada regions.